Frequently Asked Questions
We've Changed a Few Things
We've recently rolled out an update to our new system, introducing new features and streamlining existing ones making it even easier to register for conferences and manage your accounts.
Have questions? Contact us anytime.
All conferences are FREE to attend as long as you are pre-registered online or if you are not pre-registered, there is a $20 charge at the door.
First, create an account (or login if you already have one) then select an event and click "Register". After completing the checkout process, you'll receive an email and will be able to view/manage your views under "My Events" in your account section.
If you had used our old registration system prior to November 15, 2011 your information should now be in the new registration system. If you don't know your password, you can use the password recovery to create a new one.
Creating your account is the first step to registering for one of our upcoming conferences. After you have created an account, head on over to our upcoming events to register for one of them. After you complete the checkout process, you will receive a confirmation email and that event will then be listed in your "My Events" section.
We've changed the way you log in – now using your email address and password. If you're not sure what your email address is, contact us and we can help you out. If you don't know what your password is, you can use the password recovery to create a new one.
If you have not yet logged into our new website, you will need to create a new account first. If you Still not sure? Contact us.
If you have registered for an event but do not see it listed under "My Events" in your account section, let us know.
Your ticket is not required to gain entrance. Please go to the pre-registration kiosk when you arrive at the conference to have your badge printed and pick up your lanyard. The registration team will retrieve your registration by your first and last name.
Some exhibitors manage multiple companies and some companies have multiple symbols. It was confusing to most, so we decided that it should be as simple as using your email address to log in.
If you're having troubles accessing your account, we can help you find or update your email address to give you access to your account again.
If you don't see a "Companies & Invoices" tab (next to "My Events") in your account section, or if one of your companies is not listed, please contact us.